Alpha Hot Water – Error Code 4

Alpha Hot Water System – Error Code 4

Is your Alpha hot water system showing up with Error Code 4 on the screen? In this article, we’ll look at why it is happening, some potential next steps for fixing error code 4 and whether you should keep using your Alpha hot water system.

What is a Alpha Error Code 4?

The Alpha Hot Water System has an Error Code 4, which means that: Error Code 4 on the Alpha Water Heater indicates a problem with the electrical connection of the gas valve. This issue may be caused by a faulty gas valve or a problem with the PCB (printed circuit board). The gas valve is responsible for controlling the flow of gas to the water heater, and if it is not functioning properly, it can lead to this error code. The PCB is like the brain of the water heater, and if it is not working correctly, it can also cause this error. It is important to address this issue promptly to ensure the water heater operates safely and efficiently. A professional technician should be contacted to diagnose and fix the problem.

Recommended solution/fix steps

To fix Alpha Water Heater Error Code 4, follow these steps:

1. Turn off the water heater and disconnect the power supply.
2. Check the electrical connections between the gas valve and the PCB (printed circuit board).
3. Ensure that the connections are secure and not loose or damaged.
4. If the connections are fine, try resetting the PCB by turning off the power for a few minutes and then turning it back on.
5. If the error persists, it may indicate a faulty gas valve or PCB.
6. Contact a professional plumber or the manufacturer’s customer service for further assistance.
7. They will be able to diagnose the issue accurately and guide you on whether a repair or replacement is necessary

How to reset my Alpha Hot Water System

To reset the Alpha Water Heater with Error Code 4, follow these steps:

1. Turn off the power supply to the water heater by switching off the circuit breaker or unplugging it.
2. Locate the gas valve on the water heater. It is usually located near the bottom of the unit.
3. Check the electrical connections on the gas valve and ensure they are secure.
4. If the connections are loose, tighten them carefully.
5. If the connections are secure and the error persists, it may indicate a faulty gas valve or PCB (printed circuit board).
6. Contact a professional technician or the manufacturer for further assistance or to replace the faulty components.
7. Once the issue is resolved, turn the power supply back on and test the water heater to ensure it is functioning properly

Can I still use my Alpha hot water system?

The Alpha Water Heater with Error Code 4 indicating a gas valve electrical connection fault may not be usable until the issue is resolved. This fault code suggests a problem with the gas valve or the PCB (printed circuit board). It is possible that the gas valve is faulty or there is an issue with the electrical connection between the gas valve and the PCB. In either case, it is recommended to have a professional technician inspect and repair the appliance before attempting to use it again. Continuing to use the water heater with this fault code could potentially lead to further damage or safety hazards