Dux Hot Water – Error Code 61

Dux Hot Water System – Error Code 61

Is your Dux hot water system showing up with Error Code 61 on the screen? In this article, we’ll look at why it is happening, some potential next steps for fixing error code 61 and whether you should keep using your Dux hot water system.

What is a Dux Error Code 61?

The Dux Hot Water System has an Error Code 61, which means that: Error Code 61 on the Dux Water Heater means that there is a problem with the combustion fan. The combustion fan is responsible for supplying air to the burner, which is necessary for the water heater to work properly. When this error occurs, it indicates that the combustion fan is not functioning correctly or has completely stopped working. This can lead to a disruption in the heating process, causing the water heater to fail in providing hot water. It is important to address this issue promptly by contacting a professional technician to inspect and repair the combustion fan to ensure the water heater functions efficiently.

Recommended solution/fix steps

To fix the Dux Water Heater Error Code 61, which indicates a combustion fan failure, follow these steps:

1. Turn off the power supply to the water heater.
2. Locate the combustion fan, usually found near the burner assembly.
3. Check for any obstructions or debris that may be blocking the fan’s operation.
4. Carefully clean the fan blades and surrounding area using a soft brush or cloth.
5. Ensure that the fan spins freely without any resistance.
6. If the fan is damaged or not functioning properly, consider replacing it.
7. After cleaning or replacing the fan, turn on the power supply and test the water heater to see if the error code has been resolved.
8. If the error persists, it is recommended to contact a professional technician for further assistance

How to reset my Dux Hot Water System

To reset the Dux Water Heater with Error Code 61 (Combustion Fan Failure), follow these steps:

1. Turn off the power supply to the water heater by switching off the circuit breaker or unplugging it.
2. Locate the reset button on the control panel of the water heater.
3. Press and hold the reset button for about 10 seconds.
4. While still holding the reset button, turn on the power supply to the water heater.
5. Continue holding the reset button for another 10 seconds.
6. Release the reset button and wait for a few minutes.
7. The water heater should now reset and the Error Code 61 should disappear.
8. If the error persists, it is recommended to contact a professional technician for further assistance

Can I still use my Dux hot water system?

The Dux Water Heater with Error Code 61 indicating a Combustion Fan Failure cannot be used until the fault is resolved. The combustion fan is a crucial component responsible for ensuring proper air circulation and combustion in the water heater. Without a functioning fan, the heater may not ignite or operate safely. Continuing to use the appliance with this fault code can lead to further damage or potential hazards. It is recommended to contact a professional technician or the manufacturer’s customer service to diagnose and repair the combustion fan failure before using the water heater again