Rubine Hot Water – Error Code 11

Rubine Hot Water System – Error Code 11

Is your Rubine hot water system showing up with Error Code 11 on the screen? In this article, we’ll look at why it is happening, some potential next steps for fixing error code 11 and whether you should keep using your Rubine hot water system.

What is a Rubine Error Code 11?

The Rubine Hot Water System has an Error Code 11, which means that: Rubine Water Heater Error Code 11 indicates an ignition error. This means that there is a problem with the process of starting the water heater. When this error occurs, the water heater fails to ignite and heat up the water as it should. This can be caused by various issues, such as a malfunctioning ignition system, a clogged burner, or a lack of gas supply. To fix this error, it is recommended to check the gas supply and ensure it is turned on. Additionally, cleaning the burner and checking for any blockages might help resolve the issue. If the problem persists, it is advisable to contact a professional technician for further assistance.

Recommended solution/fix steps

To fix Rubine Water Heater Error Code 11, which indicates an ignition error, follow these steps:

1. Check if the gas supply is turned on and the gas valve is open.
2. Ensure that the pilot light is lit. If not, relight it according to the manufacturer’s instructions.
3. Inspect the thermocouple, a small metal rod near the pilot light. Clean it gently with a soft cloth to remove any dirt or debris.
4. Verify that the gas burner is not clogged. If it is, clean it using a brush or compressed air.
5. Reset the water heater by turning off the power supply for a few minutes and then turning it back on.
6. If the error persists, contact a professional plumber or the manufacturer for further assistance

How to reset my Rubine Hot Water System

To reset the Rubine Water Heater with Error Code 11 (Ignition Error), follow these steps:

1. Turn off the power supply to the water heater by switching off the circuit breaker or unplugging it from the power source.
2. Wait for about 5 minutes to allow the system to reset and cool down.
3. Locate the reset button on the water heater. It is usually located near the control panel or on the front of the unit.
4. Press and hold the reset button for about 10 seconds.
5. Release the reset button and wait for a few seconds.
6. Turn on the power supply to the water heater by switching on the circuit breaker or plugging it back into the power source.
7. The water heater should now reset and start functioning normally. If the error code persists, it is recommended to contact a professional technician for further assistance

Can I still use my Rubine hot water system?

After seeing the fault code “Rubine Water Heater Error Code 11: Ignition Error,” it is likely that the appliance cannot be used. An ignition error indicates a problem with the ignition system, which is responsible for starting the water heater. Without a functioning ignition system, the water heater will not be able to heat water effectively or at all. It is important to address this issue promptly by contacting a professional technician or the manufacturer for assistance. Attempting to use the appliance with an ignition error may result in further damage or potential safety hazards