TCL – Error Code EE

TCL – Error Code EE

Is your TCL air conditioner showing up with Error Code EE on the screen?

What is a TCL Error Code EE?

The “EE” error code on your TCL air conditioner indicates a problem with its EEPROM, which is a small memory chip used to store important information about the air conditioner’s settings and operations. Essentially, this error means the air conditioner is having trouble reading or writing to this memory, which can affect its ability to function properly.

Recommended solution/fix steps

To fix this issue, you can try the following steps:

1. Power Cycle: Turn off your air conditioner at the main power switch or unplug it from the electrical outlet. Wait for about 1 minute before turning it back on. This can help reset the system and clear temporary errors.
2. Check for Loose Connections: Make sure all the internal connections, especially those related to the control board and EEPROM, are secure and not loose. If you’re not comfortable checking internal components, it’s best to call a professional.
3. Reset the Air Conditioner: Some models have a reset button or procedure. Consult your user manual to see if this applies to your model and follow the instructions to reset.
4. Professional Help: If the error persists after trying the above steps, it’s likely a more complex issue with the EEPROM itself or the control board. In this case, contacting a professional technician or the TCL customer support for assistance is recommended.

Remember, working with electrical appliances can be dangerous, so if you’re unsure about any step, it’s best to consult with a professional.

Troubleshooting to try

• Check for a dirty air filter
• Check your thermostat settings
• Check your air conditioner circuit breakers
• Check your outdoor unit
• Check all air vents

How to restart/reset/reboot your TCL air conditioner?

You may find your TCL air conditioning unit needs resetting if it starts to malfunction or isn’t responding to any input via your control panel or remote control. Resetting your air conditioner re-starts the internal computer and can often restore the unit to normal working order. The exact instructions will vary depending on your model of TCL air conditioner.

Typically, this procedure will be:

1. Locate the circuit breaker for your TCL air conditioner
2. Once you have found the breaker, you need to flip it to the off position
3. Wait five minutes
4. Turn the breaker back on

TCL Maintenance

Like any other appliance or piece of machinery, heating and cooling systems periodically require service to ensure that they perform properly and to improve the unit’s longevity. There are some routine maintenance tasks that most homeowners can perform, and there are more sophisticated, scheduled maintenance measures that most homeowners should leave to their local TCL brand dealer. We recommend having your system professionally serviced twice a year, ideally in the spring and fall before peak usage seasons.

Air Filter Cleaning

The air filter should be checked at least once every month to see if it needs cleaning. Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost. To clean the air filter:

1. Remove the filter by pulling down the indents of the filter door on the front of the unit.
2. Wash the filter using liquid dish soap and warm water. Rinse the filter thoroughly. Gently shake the filter to remove excess water.
3. Let the filter dry completely before placing it into the air conditioner.
4. If you do not wish to wash the filter, you may vacuum the filter to remove the dust and other particles.

Wear and Tear

To minimize wear and tear on the air conditioner, always wait at least 3 minutes before changing modes. This will help prevent the compressor from overheating and the circuit breaker from tripping.

Cabinet Cleaning

To clean the air conditioner cabinet:

• Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel of the air conditioner may be dusted with an oil-free cloth or washed with a cloth dampened in a solution of warm water and mild liquid soap.
• Rinse thoroughly with a damp cloth and wipe dry.
• Never use harsh cleaners, wax or polish on the cabinet front.
• Be sure to wring excess water from the cloth before wiping around the controls. Excess water in or around the controls may cause damage to the air conditioner.

Winter Storage

• To store the air conditioner when it is not in use for an extended period of time, remove it carefully from the window according to the installation instructions and cover it with plastic or place it in the original box.